Privacy Policy

1. Information you provide

When you fill out our “Get Started” form or contact us, we collect the details you choose to share, such as:

• Your name and work email address;
• Your company name and approximate company size;
• Your implementation budget range and desired timeline;
• The message describing what you would like help with.

If you book a call with us, scheduling is handled through a third-party calendar tool, which may collect the information needed to confirm your appointment.

2. Information collected automatically

Like most websites, we collect limited technical information automatically — such as general usage and device data — to understand how the Site is used and to keep it secure and reliable. See our Cookie Policy for details on cookies and similar technologies.

3. How we use your information

• To respond to your inquiry and determine whether we can help;
• To communicate with you about a potential or active engagement;
• To provide, maintain, and improve the Site and our services;
• To keep our systems secure and to comply with legal obligations.

We do not sell your personal information.

4. Service providers

We share information with trusted vendors who help us operate, only as needed to provide their services and under obligations of confidentiality. These include providers for website hosting, database storage, appointment scheduling, analytics, and the AI models we work with. These providers process data on our behalf and are not permitted to use it for their own purposes.

5. Client business data

During an engagement, we may access tools and data within your business to configure AI workflows. That access is governed by your engagement agreement and the permissions you set in each tool. We do not use your business data to train AI models, and we respect the access controls you have in place.

6. Data retention

We keep inquiry and contact information for as long as needed to follow up, to provide our services, and to meet our legal and recordkeeping obligations. When it is no longer needed, we take steps to delete or de-identify it.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain processing. To make a request, email us at support@jlcconsulting.ai and we will respond as required by applicable law. You can also unsubscribe from our emails at any time.

8. Security

We use reasonable technical and organizational measures to protect your information. For more detail, see our Security page. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International users

We operate in the United States. If you access the Site from outside the U.S., your information may be processed in the U.S. and other countries where we or our providers operate.

10. Children’s privacy

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above when we do.

12. Contact

Questions or requests? Email us at support@jlcconsulting.ai.